The "Wrong Authorization Device" error is a security feature to protect your Bitsgap account. This error typically occurs when logging in from a new device or browser.
Follow These Steps
1. Login Attempt and Email Confirmation
- Go to the Bitsgap login page and log in with your credentials.
- A login confirmation email will be sent to your registered email address.
2. Open the Confirmation Email
- On the same device and browser where you initiated the login attempt, open your inbox.
- Look for the latest Bitsgap email containing the verification link.
Note: Ensure you are using the same device and browser where the login was attempted. Opening the link on a different device or browser will not work and will result in an error.
3. Verify and Re-Login
- Click the confirmation link in the email. You will be redirected to the Bitsgap login page.
- Enter your credentials again to access your account.
Troubleshooting Tip
If you don’t see the confirmation email, consult Bitsgap’s article on missing emails, or check your spam/junk folder.
What's Next
- Launching Your First Bot: Start your automated trading journey today by setting up your first trading bot on Bitsgap.
- Enabling Passkey for Enhanced Security: Secure your Bitsgap account with a passkey for stronger protection and peace of mind.
Need Assistance?
If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap Customer Support Team.